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Managing Difficult Interactions - Pocket Mentor

Managing Difficult Interactions - Pocket Mentor

Paper Back

Language: English
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Managing Difficult Interactions - Pocket Mentor
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Book Summary of Managing Difficult Interactions - Pocket...

Paper Back

About the Book: Managing Difficult Interactions - Pocket Mentor

In the business world, confrontations are inevitable whether theyre with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. This volume helps you master the art of effectively managing difficult interactions. Youll learn how to: Determine which confrontations are worth an investment of your time and energy, understand and manage the strong emotions that can arise during confrontations, design solutions that meet all stakeholders needs and coach your direct reports to resolve confrontations productively...............

 

Details Of Book : Managing Difficult Interactions - Pocket...

Book: Managing Difficult Interactions - Pocket Mentor
ISBN: 1422125084
ISBN-13: 9781422125083
Binding: Paper Back
Publishing Date: 2009
Publisher: Harvard Business School Publishing
Number of Pages: 96
Language: English
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