Designed as a step-by-step guide to exporting and importing, Import / Export Can Make you Rich answers the practical questions most commonl read more
You are what you think! Take control of your thinking...and start living life to the fullest! In just 25 days, you can discover how to cut through lies, gain insight, and make smarter choices in every area of your life—from work and mon read more
You need loyal customers, not just satisfied ones. Managing the Customer Experience: Turn Customers Into Advocates shows you how to manage your customer experience and reap the rewards.
read moreYour authoritative guide to the art and science of being an
effective manager
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Everyone can build lasting, unshakable confidence and goafterthe life they really want to live. Whether it?s making acareerchange, finding a romantic partner or meeting new people, Brilliant Self-confidence is packed with all theadvicenecessary read more
Will your new business idea fly? Find out upfront, before you invest one dime! Will It Fly? introduces the first intuitive, practical tool for assessing and refining new business ideas. Fast, confidential, and reliable, it addresses 44 key elements of read more
Why do even the best companies struggle to become as profitable in international markets as they are at home? Because they've fallen for the "mirage" of a truly global market. In fact, the world is comprised of hundreds of intensely local markets that read more
Say goodbye to "business as usual"--to succeed today you need show business!
How do you market in today's "experience culture"--as conventional advertising grows increasingly ineffective, and customers grow increasing read more
Organization 21C: Someday All Organizations Will Lead This Way brings together 19 all-new essays by the world's leading management thinkers, covering every key driver of organizational success: leadership, process read more
Silicon Valley. Taiwan. Ireland. France. Sweden. Israel. Munich. Cambridge. Bangalore. When it comes to promoting entrepreneurial culture, some places just seem to "get it right" -- serving as powerful magnets for talent, mo read more
The comprehensive guide to Web-enabled procurement.
Achieving rapid ROI with e-procurement Discover start-to-finish planning and implementation strategies that work in real enterprise environments. Flexible, a gile e- read moreCaterpillar, Inc.'s Track-Type Tractors Division was in deep trouble. It was losing lots of money, and working there was extremely undesirable. But James Despain and his colleagues rebuilt the division based on values of res read more
In The Many Facets of Leadership, more than 40 top leadership experts share their insights on every aspect of leadership in the 21st century. This book brings together new ideas and techniques for leading change, promoting learning and innovation, hand read more
Many people have written about creating customer-centered organizations. Michael Basch actually did it--better than anyone else. He was the co-founder of Federal Express, and the VP of Sales, Marketing and Customer Service. He built the systems, create read more
The truth about 13 of today's most widely touted investment strategies.
10 powerful lessons for every investor Overcoming the enduring myths about markets High dividend stocks: better and safer than bonds--or not? Cheap stocks: cheap for read more"Inside Arthur Andersen provides a perceptive analysis of the changes in cultural values that took Andersen from the top of the accounting profession to its doom.The authors do a superb job of analyzing the historical And read more
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