"The bestselling six-point plan for gaining the competitive edge in the nineties and beyond.Worth every business person's attention."
About The Author:
William H. Davidow (at right) is a general partner at Mohr, Davidow Ventures in Menlo Park, California. He has held senior marketing positions at Hewlett-Packard and Intel, and he is the author of Marketing High Technology. Bro Uttal (at left) is a consultant who focuses on problems of technology management. He coauthored this book while a member of the Board of Editors of Fortune magazine.
|Book:||Total Customer Service|
|Author:||Bro Uttal William H. Davidow|
|Binding:||Audio, CD, DVD, MP3, MP4|
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