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CONTENTS Part 1 : Introduction to India Chapter 1 : First Impressions Chapter 2 : Indian History and Religion Chapter 3 : Contemporary Indian Politics Chapter 4 : Culture and Food Chapter 5 : Domestic Travel Chapter 6 : Security Concerns Part 2 : The Outsourcing Industry in India Chapter 7 : The Outsourcing Drivers Chapter 8 :The Major Industry Players in India Chapter 9 :Ownership Models and Partnership Chapter 10 :The Major Outsourcing Locations Chapter 11 :Industry Associations and Research Bodies Part 3 : How to Organise the Outsourcing Process Chapter 12 : Management Checlist Introduction Chapter 13 : Outsourcing Objectives Chapter 14 : Destination India Chapter 15 : Outsourcing Flavours Chapter 16 : Success Criteria Chapter 17 : Vendor Selection Chapter 18 :Legal Contract Arrangement Chapter 19 : Quality and the service level agreement Chapter 20 :Migration and Knowledge Transfer Chapter 21 : Culture and Communication Chapter 22 : Adapt the Organisation Chapter 23 : Employee Transition and Exit Management Chapter 24 : The Risk Factors Chapter 25 : Future Potential Afterword Political Map of India References Author Biography
| Book: | Outsourcing To India : The Offshore Advantage Iind Edition |
| Author: | Mark Kobayashi Hillary |
| ISBN: | 8181282906 |
| ISBN-13: | 9788181282903 |
| Binding: | Hardbound |
| Publishing Date: | 2005 |
| Publisher: | anebooks - Springer |
| Number of Pages: | 348 |
| Language: | English |
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