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Managing Difficult Interactions - Pocket Mentor

Managing Difficult Interactions - Pocket Mentor

Paper Back
by Na  
Language: English
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Managing Difficult Interactions - Pocket Mentor
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Book Summary of Managing Difficult Interactions - Pocket...

Paper Back

About the Book: Managing Difficult Interactions - Pocket Mentor

In the business world, confrontations are inevitable -- whether theyre with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. This volume helps you master the art of effectively managing difficult interactions. Youll learn how to: Determine which confrontations are worth an investment of your time and energy Understand and manage the strong emotions that can arise during confrontations Design solutions that meet all stakeholders needs Coach your direct reports to resolve confrontations productively

About the Author: Harvard Business School Press

The Pocket Mentor Series offers immediate solutions to common challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify your strengths and weaknesses and hone critical skills.

 

Details Of Book : Managing Difficult Interactions - Pocket...

Book: Managing Difficult Interactions - Pocket Mentor
Author:  
ISBN: 1422125084
ISBN-13: 9781422125083
Binding: Paper Back
Publishing Date: 2008-09-16
Publisher: Harvard Business School Publishing
Number of Pages: 96
Language: English
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