The works collected in this volume -- including the three groundbreaking articles on the balanced scorecard by Kaplan and Norton -- offer managers practical guidance for measuring their intangible assets (customer relationships, internal business processes, and employee learning) and aligning corporate strategy accordingly.
|Book:||Harvard Business Review on Measuring Corporate Performance|
|Author:||Harvard Business Review|
|Publisher:||Harvard Business Review Press|
|Number of Pages:||229|
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